Q: What does the website migration service entail? Will my website be secure?
A: The web site migration service that our company is offering is free of charge (within a certain limit). We’ll move your site(s) to our high–performance cloud hosting platform without you having to do anything. We know from experience that swapping hosting providers can result in lost data and unwanted downtime. For this reason, we’ll perform all that for you at no cost!We have skilled administrators whose only task is to ensure that your site functions precisely as it did on your previous hosting platform. The administrators are well–versed in migrating custom–built web sites, as well as web sites that are based on popular web applications like Joomla™ and WordPress.
Q: Web site migration sounds like a lot of work. Just how long does it take?
A: While we can’t give you a precise time window, because there are a lot of factors, among them the size of the files and databases, the location of the present host’s server, the complexity of your web site and the present workload of our Website Migration Department, etc., we will try our best to transfer your website within 48 hours, and in some cases – within 24 hours (if the website content is not very large).
Q: My personal privacy is vital to me. What data do you need?
A: We’ll require the login information for your current hosting provider’s Control Panel as well as the site’s name (domain name).
Q: My current web hosting account has sensitive info inside. How can I trust you?
Q: What about downtime? Will my website be offline?
A: Your web site will continue to work just like it did before with your previous hosting provider. As soon as we are through with the transfer, your website will be configured to work on our web hosting platform and we will alert you to preview it. If everything is working correctly, all you will have to do is update the name server records for your domain name. Your website will be transferred over to us with no downtime.
Q: Will my present hosting provider need to do anything?
A: Nope. We’ll never get in touch with your web hosting provider about anything at all. They won’t be aware of the web site migration either.
Q: Does it matter what platform my current hosting provider is using?
A: We support all Linux–based web hosting platforms. Essentially, if we can access your Control Panel, we’ll be able to migrate your web site.The only platforms that we do not support are closed–source site management platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.