One of the typical reasons to get a hosting server of your own is the fact you shall have comprehensive control over the software environment and you'll be able to install anything you would like. This will enable you to run apps which require particular software in order to be present on the machine, which isn't possible with a shared web hosting server where you are able to install software just within the account, but not on a root level. If you are not very experienced with this kind of matters, nevertheless, you might come across difficulties since managing a hosting server of your own differs from managing a regular shared hosting account. In this light, we offer an upgrade with our hosting server plans called Installation & Troubleshooting, so our administrators can handle various tasks which should be carried out or can resolve many problems that you could face.
Installation and Troubleshooting in VPS Servers
The upgrade can be ordered for any one of the VPS server
solutions regardless of the Operating System and CP which you have selected or the task that you need to be executed as our admins will aid you with anything relevant to the software on the machine. This includes, but isn't limited to, setting up third-party apps, setting up server options, troubleshooting scripts in case they don't perform properly, and so on. The upgrade includes an hour of work and if a particular task requires less time, the remaining minutes will be available for the future and will be listed within the virtual private server billing Control Panel. You'll be able to use the Installation & Troubleshooting service either as a separate upgrade or as an addition to the Managed Services upgrade, which offers thirty minutes of custom work on your hosting server. In this way, you may work on your sites without needing to worry that you will not be able to use some program or losing time on technical matters.
Installation and Troubleshooting in Dedicated Servers
The upgrade is available with all of our dedicated web hosting plans
and as long as you add it, our experienced admins shall be able to aid you with anything on your hosting server. This includes installing any third-party software that you might want to use on the server and troubleshooting any script that operates poorly or does not run at all. Our upgrade comes with one hour of work and if a certain task is not very time-consuming, we will add the remaining time to your account. You shall be able to check out how many minutes are left in your billing CP and use them whenever you require support again. The Installation & Troubleshooting upgrade can be acquired at any moment, so if you require something to be set up in the very beginning, you can add it to your order during the sign up process, while if you need assistance afterwards, you can add it from the server billing area. 30 minutes of custom work are included in our Managed Services pack as well, but if you require additional work to be carried out on the server, the Installation & Troubleshooting upgrade shall be a guarantee that your programs will be installed and set up in the best possible way.