Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Section

  • In the Web Site Control Panel you’ll find a detailed Help section offering a plethora of articles and regularly asked questions. They are contributed by our support team of proficient technicians. Just type in your question and our clever system will give you the most appropriate answer.

  • Top quality support service
  • Instructional Videos

  • If you would like to watch how an action is done or how an issue is settled, instead of just reading about it, then examine our collection of educational video tutorials. They address various different issues and will help you swiftly find your way around the Web Site Control Panel.

  • Intuitive help center
  • A 1–Hour Support Ticket Response Guarantee

  • We back up all semi–dedicated servers with a round–the–clock technical support service and a 60–minute support ticket response time guarantee. Our skillful technicians will be at your disposal night and day to reply to your inquiries and to fix any problem that you may possibly encounter. Just send a helpdesk ticket from the Help section and we’ll respond to you instantly.