1 hour ticket response
Hosterilla’s team of customer service technicians is focused on delivering prompt answers to each of your inquiries. We will review your customer support ticket immediately after it is received and will reply with a solution to your problem within maximum sixty minutes after the client support ticket submission. Actually, our average helpdesk ticket response time is twenty minutes.
A First–Rate Customer Service
Our help desk support staff representatives possess immense experience in the hosting plans business and are skillful enough to come up with a swift solution to your problem. If, however, the situation at hand is not within the competency of a support engineer, the tech support ticket will be sent to a programmer or admin for additional assistance.
An Intuitive Help Center Section
To help you find a quick suggestion on how you can use a given service, we have included a truly intuitive Help Center section in our Web Site Control Panel. You can search through a broad selection of web hosting account administration articles and website administration articles, explore the F.A.Q. library or check out our how–to video tutorials.