Support and Help Channels

  • 1 hour ticket response time

  • A 60–minutes Ticket Resolution Warranty

  • Our group of specialists will try their best to answer to your advice needs within less than 1 hour. If, however, the issue you have encountered calls for aid from our Administrators’ =Team,= we will send the ticket to the administrator on shift and will write a comment to tell you.

  • Top quality support service

  • Expert Client Support Service

  • We are on line for you day and night to give you help and client support and also to assist you with any difficulty that you may encounter when controlling your virtual server. We are able to support you with all installed in advance apps, including your Operating System, server admin panel (based on the VPS type) and the Web Site Control Panel produced 100% by us.

  • Intuitive help center

  • An Informative Help Section

  • Each section of the Web Site Control Panel that is provided as a gift with your VPS has a built–in articles base. There’s a variety of in–depth how–to articles and reviews and a selection of step–by–step video lessons that illustrate all the fundamental website management tasks. You can gain access to them by pressing the Help or Video keys in the right part of each Control Panel section.